Policies
We are always conscious and respectful of your personal privacy.
This Privacy Policy governs the use of the Engage Your Destiny (“EYD”) website (the “Site”). The Privacy Policy’s purpose is to make you aware of our privacy policy and practices and the way information is collected and used with respect to the Site. To make this notice easy to find, a link to this Privacy Policy is on the homepage of the Site. This Privacy Policy applies to information we collect at the Sites, but does not apply to information collected through other means, including information provided by you in any non-Site ticket purchase (such as an in person purchase from the ticket office) at Heroes Honor Festival. This Privacy Policy will answer your questions about the kind of information we collect and how we use it. If we change or update our Privacy Policy, we will post those changes here. By using this Site, you acknowledge you have read this Privacy Policy and agree to the terms hereof.
WHAT INFORMATION DO YOU GATHER AND HOW DO YOU USE IT?
EYD automatically collects certain non-personally identifiable information about your visits to the Site, such as IP address, service provider, browser type, operating system, pages accessed on the Site and the date and time of access to optimize your user experience and enhance your time spent with us online. Each owner also receives information telling us what site from which you originated. When you send EYD an e-mail, EYD will retain the content of the e-mail, your e-mail address, and our response in order to handle any follow-up questions you may have. EYD also uses this information to measure how effectively EYD addresses your concerns.
When purchasing tickets or merchandise, joining as a member, registering for promotions at the Site, or in connection with gifts, ecards, e-vites, forward-to-a-friend messages or any other messaging service, EYD may ask for your or your friend’s: E-mail Address, Credit Card Number and expiration date, Billing Address, Shipping Address, Date of Birth, Phone Number.
The foregoing shall be referred to as “personal information.” We use the personally identifiable information you choose to provide to EYD to process the transactions and services you request, to provide EYD and EDY affiliates promotional communications to you, to enable you to participate in sweepstakes and promotions, and to otherwise facilitate your use of the Site.
EYD may ask you to voluntarily provide us with information regarding your personal or professional interests, demographics, experiences with us, and contact preferences. This information may be combined with information about you, which EYD gathered from other offline sources. EYD and its affiliates use the information to design offers customized to your interests.
INFORMATION FROM OTHER SOURCES
EYD may receive information about you from other sources. This may help improve the personalization of our service to you by providing better product recommendations or special offers that we think will interest you.
SMS POLICY
By subscribing, you have provided us with consent to send you text messages regarding EYD events. Message frequency varies by events/preference. Message and data rates may apply. Carriers are not liable for delayed or undeliverable messages. If your phone does not support MMS, you’ll receive SMS instead.
OPT-OUT OR STOP
If you wish to stop receiving text messages from EYD, reply to any text message and in the reply, text STOP. You may also stop text messages by emailing us at privacy@engageyourdestiny.com.
HELP OR SUPPORT
If at any time you need our contact information on how to stop text messages, reply to any of our text messages and in the reply, text HELP. Upon receiving your text message, we will send you a text message with this information. In general, the messages we send provide you with information about our upcoming events, new content, and other announcements. Some of the text messages we send may include links to websites. To access these websites, you will need a web browser and internet access.
SUPPORTED CARRIERS
This program is supported by Alltel, AT&T, Boost, Sprint, Verizon Wireless, Virgin Mobile, MetroPCS, T-Mobile and U.S. Cellular. T-Mobile is not liable for delayed or undeliverable messages. Products and services are compatible with AT&T handsets.
PRIVACY POLICY
We respect your privacy and will not distribute your mobile phone number to any third parties.
WHO DO YOU SHARE MY PERSONAL INFORMATION WITH?
EYD may share your name and personal information with its affiliate companies for such affiliates to send you promotional communications such as emails, phone calls and newsletters. EYD may also share your personal information with unaffiliated third parties that wish to market their products or services to you. EYD may share anonymous, aggregated information (information that does not individually identify a user) about all our users with third parties for any lawful purpose.
SERVICE PROVIDERS
EYD may also share personal information with companies that provide support services to us (such as a printer, mailing house or web host) or that help us market our products and services. These companies may need information about you in order to perform their functions. These companies are not authorized to use the information we share with them for any other purpose.
PROTECTION OF THE SITE AND OTHERS
EYD may disclose information you provide at the Site when we believe disclosure is appropriate to comply with the law; to enforce or apply our Terms of Use and other agreements; or to protect the rights, property or safety of the Site, our users or other individuals.
HOW DOES THIS SITE USE COOKIES AND SIMILAR TRACKING TECHNOLOGIES?
This Site uses cookies, tags, pixels and similar tracking technologies to allow EYD to recognize your preference information, keep track of your purchases, remember your Member Login and facilitate effective site administration. EYD uses the information we collect to enhance your visit to this site and provide you with information tailored to your needs.
You may elect to refuse cookies, but certain Site functions or access may not be available if you choose to do so. Please refer to your browser Help instructions to learn more about cookies. This Site does not change its behavior based on the presence of a “Do Not Track” header/request sent from a user device. In addition, third party tracking pixels may or may not adjust their behavior based on the presence of a “Do Not Track” header/request, this is under the control of the respective third party. Any such tracking does not share any personally identifiable information, but only marks/tags a user to receive related information while visiting other websites in the same tracking network.
Our Sites and servers may collect other information from you when you access our Sites, including your IP address and the pages you visited and content you viewed while on our Sites. The Information collected cannot typically be used to identify you personally. However, if you have registered on the Sites or on a site a third-party vendor has access to, it may be possible for us to link certain information to information that identifies you personally. Information collected through our Sites includes information sent to us automatically by your web browser, the address of the web page you were visiting when you accessed our Sites, information about your operating system, the browser you are using, the date and time of your visit, and online traffic patterns and content accessed throughout our Sites.
A Web beacon is an electronic image, also called a single-pixel or clear GIF, placed in the code of a webpage or in e-mails. The Site uses Web beacons to track traffic patterns of users as they navigate from one page to another. This information lets us tune and improve our users’ browsing experience. As with cookies, the information that Web beacons collect is aggregated, anonymous “click stream” data, and is not associated with you as an individual.
We also use Web beacons through a third party website analytics provider, as well as standard Web server log files, to help us count visitors and evaluate the Site’s technical capacity. This information tells us how many people visit the Site, and helps us decide how to arrange pages in the most user-friendly way. This also helps us keep the Site browser-friendly and more useful to our users. We record information on Site traffic, but not on individual visitors to the Site, so no personal information about you will be kept or used.
HOW DOES THIS SITE COMPLY WITH THE CHILDREN’S ONLINE PRIVACY PROTECTION ACT?
The Website is not intended for use by children under 13 years of age. EYD does not knowingly collect personal information from anyone under 13 years of age, except for the limited circumstances described below. In the event a child under the age of 13 submits a question to us on the Site and identifies his or her age, we will use commercially reasonable efforts to limit our use of the child’s email address for the sole purpose of responding to the child’s question on a one-time-only basis. However, we will not use the child’s email address to re-contact the child and we will delete it from our records once we have responded. If we become aware that we have unknowingly collected personal information from a child under the age of 13, we will make commercially reasonable efforts to delete such information from our database.
WHAT CHOICES DO I HAVE REGARDING PROMOTIONAL COMMUNICATIONS?
EYD only sends promotional e-mail messages to you if you have voluntarily provided EYD with your e-mail address. Further, by providing your email address you agree that EYD may share such information with EYD affiliates and that such EYD affiliates may directly send you promotional materials. You may request to be removed from this Site’s e-mail subscription list by unsubscribing from the email.
HOW DO I UPDATE PERSONAL INFORMATION SUCH AS MY ADDRESS?
EYD asks that you keep your information as up-to-date as possible so you may get the maximum benefit from this Site.
WHAT ABOUT SECURITY AT THE SITE?
We maintain physical, electronic and procedural safeguards that comply with applicable federal privacy and data security laws and regulations to guard your personal information. Unfortunately, no transmissions or data available through the Internet can be 100% secure and, accordingly, we cannot guarantee or warrant the security of any personal information or other information you provide to us. EYD works to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.
WHAT ABOUT LINKS TO AND FROM OTHER WEBSITES
This Site may offer links to other websites, or you may have arrived at this Site from websites, that are operated by entities other than EYD. These third party websites have their own policies regarding privacy. If you visit one of these websites, or if you arrived from one of these websites, you should review the privacy policy of the website to understand how your personal information is collected, used, secured and disclosed. EYD is not responsible for the privacy practices of these third party websites and cannot guarantee the security of any of your personal information collected, used or shared there.
BUSINESS TRANSFERS
If some or all of the business assets of EYD or the Site are sold or transferred, your personal information, aggregated information, and any other information that we have collected in connection with the Site may be transferred as part of our business assets. In such case, we also may retain a copy of this information.
COMMUNITY FEATURE
Any information, including Personal Information, that you contribute to a public area or feature of the Site, such as a user forum, blog, wiki or other open forum on the Site, will be made available to the general public. Therefore, we recommend that you do not submit any sensitive Personal Information to these public forums. EYD is not responsible for the Personal Information or other information you choose to submit to these forums.
INTERNATIONAL USERS
As this Site is operated from the United States and our computer systems are currently based in the United States, personal information submitted at the Site will be processed by EYD in the United States where data protection and privacy regulations may not offer the same level of protection as in other parts of the world, such as the European Union. By providing personal information at this Site, you understand and consent to the collection, maintenance, processing and transfer of such information in and to the United States.
By using this Site, you signify your assent to the EYD Privacy Policy. If you do not agree to the EYD Privacy Policy, please do not use this Site. We reserve the right, at our complete discretion, to change, modify, add, or remove portions of this policy at any time.
Contact Information for EYD
Postal address: 5775 Wayzata Blvd. Suite 700
St. Louis Park, MN 55416
Attention: Webmaster
Email: privacy@engageyourdestiny.com
EU GENERAL DATA PROTECTION REGULATION (GDPR) – EUROPEAN ECONOMIC AREA MEMBER COUNTRY (THE EEA), SWITZERLAND AND UNITED KINGDOM (UK) USERS ONLY
Beginning May, 25, 2018, the GDPR requires us to provide you with certain information regarding the processing of your personal information.
LEGAL BASIS FOR PROCESSING PERSONAL INFORMATION
The legal basis for our processing of your personal information is generally because: (a) you have consented to our processing of such personal information, (b) it is necessary for us to perform our contractual obligations, (c) it is necessary for us to comply with legal and/or regulatory requirements and/or (d) it is in our legitimate interests (e.g., we may use personal information for marketing, sales and customer service activities, to improve the Site and our services and to support our IT security efforts).
RETENTION OF PERSONAL INFORMATION
We retain your personal information as long as necessary to provide you with our “services” (including the Site, mobile applications (if any), our products, events, programs and other services) and for other necessary purposes including: (a) complying with legal and regulatory requirements, (b) resolving disputes and (c) enforcing our rights and agreements. The retention periods for different types of personal information may vary. We consider the following criteria when determining applicable retention periods for personal information:
(a) the nature of such personal information (sensitive personal information is typically kept for shorter periods);
(b) our legal and contractual obligations to keep or delete such personal information;
(c) the original purpose for our collection and processing of such personal information;
(d) your ability to easily access, update and/or delete such personal information; and
(e) whether you have consented to an extended retention period for such personal information.
TRANSFERS OF PERSONAL INFORMATION
Information regarding transfers of your personal information is included in the section of this Privacy Policy titled “International Users”.
YOUR GDPR RIGHTS
The GDPR provides the following additional rights to users located in the EEA, Switzerland and the UK (each subject to the limitations set forth in the GDPR):
(a) the right to withdraw your consent for future processing of your personal information;
(b) the right to request, access, correct and/or erase your personal information;
(c) the right to data portability (the right to receive a copy of your personal information in a commonly used format); and
(d) the right to restrict the processing of your personal information.
To exercise these rights, or if you have a question or complaint regarding our handling of your personal information, please contacting us at the email or mailing address listed in the “Contact Information” section of this Privacy Policy.
By clicking on the “Member Name” link at the top of the page you can access your personal account to make certain changes to your personal information. You may also unsubscribe from any e-mail subscription by following the unsubscribe procedures set forth in each e-mail, including those received from our partners and affiliates.
EU GENERAL DATA PROTECTION REGULATION (GDPR) – EUROPEAN ECONOMIC AREA MEMBER COUNTRY (THE EEA), SWITZERLAND AND UNITED KINGDOM (UK) USERS ONLY
Beginning May, 25, 2018, the GDPR requires us to provide you with certain information regarding the processing of your personal information.
LEGAL BASIS FOR PROCESSING PERSONAL INFORMATION
The legal basis for our processing of your personal information is generally because: (a) you have consented to our processing of such personal information, (b) it is necessary for us to perform our contractual obligations, (c) it is necessary for us to comply with legal and/or regulatory requirements and/or (d) it is in our legitimate interests (e.g., we may use personal information for marketing, sales and customer service activities, to improve the Application and our services and to support our IT security efforts).
RETENTION OF PERSONAL INFORMATION
We retain your personal information as long as necessary to provide you with our “services” (including our website, the Application, our products, events, programs and other services) and for other necessary purposes including: (a) complying with legal and regulatory requirements, (b) resolving disputes and (c) enforcing our rights and agreements. The retention periods for different types of personal information may vary. We consider the following criteria when determining applicable retention periods for personal information:
(a) the nature of such personal information (sensitive personal information is typically kept for shorter periods);
(b) our legal and contractual obligations to keep or delete such personal information;
(c) the original purpose for our collection and processing of such personal information;
(d) your ability to easily access, update and/or delete such personal information; and
(e) whether you have consented to an extended retention period for such personal information.
TRANSFERS OF PERSONAL INFORMATION
Information regarding transfers of your personal information is included in the section of this Privacy Policy titled “International Users”.
YOUR GDPR RIGHTS
The GDPR provides the following additional rights to users located in the EEA, Switzerland and the UK (each subject to the limitations set forth in the GDPR):
(a) the right to withdraw your consent for future processing of your personal information;
(b) the right to request, access, correct and/or erase your personal information;
(c) the right to data portability (the right to receive a copy of your personal information in a commonly used format); and
(d) the right to restrict the processing of your personal information.
To exercise these rights, or if you have a question or complaint regarding our handling of your personal information, please contacting us at the email or mailing address listed in the “Contact Us” section of this Privacy Policy.
By clicking on the “Member Name” link at the top of the page you can access your personal account to make certain changes to your personal information. You may also unsubscribe from any e-mail subscription by following the unsubscribe procedures set forth in each e-mail, including those received from our partners and affiliates.
RIGHTS FOR OUR CALIFORNIA RESIDENTS
This sections explains how we collect and share personal information about California residents (“California Customers”) and their privacy rights.
NOTICE OF INFORMATION FOR CALIFORNIA CONSUMERS CONTACT INFORMATION
WHAT INFORMATION DO WE COLLECT ABOUT YOU?
Contact Information (e.g., name, email, postal address, zip code, telephone number, etc.)
WHERE DO WE COLLECT THIS INFORMATION FROM?
From you when you register on our sites, subscribe to one of our newsletters, memberships, sign up for a service, promotion,purchase our products, or otherwise submit this information to us.
WHY DO WE COLLECT THIS INFORMATION?
To contact you.
To provide products or services to you, or handle your other requests.
To our products and services to you.
To create and manage your account when you sign up, and to service your account
To prevent fraud and protect our customers and business, including verifying your identity, and securing our track facilities.
WHO DO WE SHARE THIS INFORMATION WITH?
SERVICE PROVIDERS(companies that use your personal information to provide services to us, including advertising, administering contests, website support, analytics, payment processing, and customer service).
ACCOUNT/REGISTRATION INFORMATION
INTERESTS, DEMOGRAPHICS AND OTHER BEHAVIORAL DATA
ONLINE/DEVICE IDENTIFIERS
ONLINE ACTIVITY INFORMATION
PAYMENT INFORMATION
LOCATION INFORMATION
YOUR CALIFORNIA PRIVACY RIGHTS:
What Rights Do You Have?
Right to Know – You have the right to ask us to tell you what personal information of yours we collect, use, share or sell.
Right to Access – You have the right to request access to the personal information of yours we collect or maintain.
Right to Request Deletion – You have the right to ask us to delete the personal information we collect or maintain about you.
No discrimination – You have the right not to be discriminated against for exercising the rights above.
You also have Shine the Light Rights – You have the right to request and obtain from us, once a year and free of charge, a list of the third parties to whom we have disclosed certain types of personal information (if any) for their direct marketing purposes in the prior calendar year. At our option, we may respond to such requests by providing instructions about how our users can exercise their options to prevent our disclosure of personal information to third parties for their direct marketing purposes.
HOW DO YOU SUBMIT THESE REQUESTS TO US?
California residents can:
Shine the Light Rights. Contact us using the email address or link below to exercise their Shine the Light Rights.
Requests to Access/Know. Contact us using the email address or link below to request access or more information about the personal information we collect about you.
Request to Delete. Contact us using the email address or link below to request the deletion of your personal information.
To submit the requests described above, you may contact us via email at privacy@engageyourdestiny.com.
